Our specialized training system, proprietary (IP), and lifetime business support are provided through a limited licence agreement. The Refund Specialist System is provided solely for informational purposes without any express or implied representations or warranties. It is intended to offer training related to the refund sector. No promises or guarantees regarding your likelihood of success are made. We accept no liability (whether in contract, tort, or otherwise) for any loss or damage you may incur.
Indemnity: You agree to indemnify The Refund Academy operated by Create Business Australia, its owners, and associated parties from any claims or liabilities entirely during our business dealing with you, till the end of time.
Irrevocable commercial restriction; As a licensee of our company, you, along with your associates, related parties, or third-party agents, are restricted from selling, disclosing, or teaching any information related to the Refund sector for a period of 10 years from the date of this agreement.
Confidentiality: The Refunding Specialist System is that it must be used exclusively to establish a business under license from The Refund Academy operated by Create Business Australia,. Any other use of this business training information is prohibited and may result in damages as determined by our company.
Authorisation: You grant us irrevocable authority to debit all owed funds under this agreement. You indemnify our company and its owners for all costs or liabilities arising from your actions or future business operations
Refund terms: The Refund Specialist System is proprietary (our IP) and delivered in full electronically; Therefore, the initial onboarding fee is non-refundable. If you cease operations and no longer require our ongoing business services which incur a monthly Licence fee of $77 you may notify us in writing requesting to cancel further ongoing monthly licence fees; The licence fee applies after the initial 12 month of your agreement,
Default: Any payment default will void all support and service guarantees. The outstanding balance must be paid in full, with a 10% annual interest rate applied daily. You will also be liable for any administrative fees incurred in recovering the debt. Additionally, you are prohibited from using any of our information, systems, tools, or business model during this period.
Continued Use Licence: we provide you with an initial 12-months licence use complimentary, after this period a monthly fee of $77 will be automatically charged to your card on file, The licence fee is for continued use of our Proprietary systems for your refund business operations, it includes access to the training and support portal. You agree to this ongoing fee for the duration of your business operations and are prohibit from conducting a refund business without licence being active. Any cancellation or default on the licence fee attracts a reinstatement fee as set out by the company.
Website services renewal is on an annual basis, the annual fee is $855 for all website services for the year; including domain, hosting, corportate email renewal and scheduled maintenance on the website, debited automatically, cancellation must be in writing with a minimum of 30 days prior to the renewal date.
Sale of your business; Upon selling or transferring your business operations, the new operator must sign a new Licence Agreement, a $997 transfer fee applies to the new operator, and the $77 monthly Licence fee will apply to the new operator. If you cease operations, notify us in writing to cancel your monthly license fee.
Program Upgrade Policy:
Upgrade Within the First 12 Months: Any program upgrade within the initial 12-month period incurs a $500 administrative fee, in addition to the applicable program upgrade cost.
Upgrade After 12 Months: Any program upgrade requested after the first 12 months incurs a $1,500 administrative fee, in addition to the applicable program upgrade cost.
Non-disparagement
You as the Licensee agrees not to make, either publicly or privately, any inflammatory, disparaging, or derogatory statements regarding the Company, its employees, or staff. The Licensee acknowledges and agrees that any such disparaging conduct will result in a claim for damages at the discretion of the company, for which the Licensee shall be liable to compensate the Company.
Dispute resolution: This agreement is a commercial agreement governed by the laws of New South Wales, for address exclusively in the state of NSW & not subject to Australian Consumer Law; any dispute or legal matters must be resolved through private mediation as a first step. The mediator will be Bridge Mediation Service (phone: 1300 963 977). If you bring a dispute, you will be responsible for covering all mediation & legal costs for all parties associated with the dispute for its duration.